Privacy Policy

Privacy Policy

Introduction

At https://kraken.karachi-pakistan.com (referred to as “Kraken,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various global privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy and Security Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to third-party websites, applications, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy governs the privacy aspects of various user interactions:

  • Using Our Applications and Services: As an authorized user, your participation in our applications and services involves the collection of personal data as outlined below.
  • Visiting Our Websites: When you navigate through our websites linked to this Privacy Policy, we may gather information about your online behavior.
  • Communications: We may reach out to you via newsletters, emails, calls, or SMS messages, which also fall under this policy’s scope.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: This includes usernames, email addresses, and passwords used to access our services.
  • Payment Details: We process payment information required for transactions on our platform.
  • Financial Records: In some cases, we may store financial data related to transactions.
  • Purchase History: Details of your purchases or orders are maintained for record-keeping.
  • Mobile Device IDs: We may collect unique identifiers from your mobile device for specific functionalities.
  • Location Data: With your consent, we can access and store location information.
  • Feedback and Reviews: Personal insights, comments, and ratings you provide enhance our services.
  • Social Media Information: If you choose to connect our platform with social media accounts, certain data from these platforms may be shared.
  • Product Details: We collect information about the products you view or purchase on our site.

We acquire this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and third-party data providers, who operate under their own privacy guidelines.

Cookies

Kraken uses cookies to enhance your experience and gather analytics. Cookies are categorized as:

  • Strictly Necessary: These ensure basic functionalities of our website.
  • Preference Cookies: Tailored settings and preferences are stored here.
  • Analytics Cookies: They help us understand user behavior for improvement purposes.

Users have control over non-essential cookies through our in-built Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data based on legal requirements and the purpose of its collection. Once these reasons cease to exist, we delete or anonymize the data in accordance with applicable laws. Our retention periods vary depending on the type of data and its use within our services.

Security Measures

To safeguard your personal information, we implement robust organizational and technical security measures:

  • Encryption: We use encryption for secure communication and data storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Kraken does not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in this policy.

Your Rights

Depending on your jurisdiction and local privacy laws, you are entitled to certain rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Data restriction or suppression
  • Right to data portability
  • Objection to processing
  • Non-discrimination (in job applications)
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for data removal (unsubscribe), or privacy-related inquiries, please contact us via:

We appreciate your trust in sharing personal information with Kraken, and we are committed to protecting it.