Privacy Policy

Privacy Policy

Introduction

Welcome to https://kraken.karachi-pakistan.com (referred to as “Kraken” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://kraken.karachi-pakistan.com.
  2. Any applications, services, or products offered through our platform.
  3. Interactions on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as newsletters, emails, phone calls, and text messages/SMS.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You engage with us through communications, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account, such as username and password hash.
  2. Payment Information: Data associated with financial transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial activities, bank account information, and investment portfolios.
  4. Purchase Information: History of purchases, order details, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for authentication and service customization.
  6. Location Data: Geolocation data provided by your browser or device settings to offer location-based services.
  7. Feedback: Your responses to surveys, feedback forms, or user experience evaluations.
  8. Social Media Information: Details obtained through social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Data related to the products you view, purchase, or interact with on our platform.

We collect this information through direct input by users, automated tracking technologies (like cookies and device fingerprints), and data received from third parties who assist us in providing services.

Cookies

We employ cookies to enhance your user experience and provide valuable analytics. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary Cookies: Essential for navigation and functionality of our platform.
  2. Preference Cookies: Remember settings and preferences to personalize your experience.
  3. Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by applicable laws. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and strict access controls.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
  8. Data Portability/Withdrawal of Consent: The ability to withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us: